Carter Healthcare Receives 27 Five-Star Ratings
November 4, 2019 - 

The Centers for Medicare & Medicaid Services Awards Five-Star Rating to Carter Healthcare for Providing the Nation’s Highest Quality Home Healthcare



OKLAHOMA CITY, November 4, 2019 — Carter Healthcare announced today that 27 of its providers, including 53 locations, have earned the highest rating from the Centers for Medicare & Medicaid Services (CMS), representing the top 6 percent of all home health providers nationwide. Carter Healthcare's 5-star providers include every location in the states of Florida, Ohio, Oklahoma, and Texas.


The CMS Home Health Compare rating system rates the nation’s Medicare-certified home health agencies on a one- to five-star scale for quality of patient care, based on nine of the 29 process and outcome measures during a 12-month period. The ratings are released each quarter and provide a single indicator of an agency’s performance compared to other agencies.


“Our clinicians work hard every day to provide the very best care to help people live better lives,” said Jessica Hoover, chief operations officer at Carter Healthcare. “To be awarded 27 five-star ratings is a great accomplishment. These ratings are confirmation of just how successful our team members have been at providing the highest quality care for our patients.”


The following Carter Healthcare providers received five stars from CMS for the third quarter of 2019. Locations covered under these provider numbers are listed in parentheses:

·         Ardmore, Okla. (with a location in Durant, Okla.)

·         Austin, Texas (with a location in Kerrville, Texas)

·         Boca Raton, Fla.

·         Brady, Texas (with a location in Brownwood, Texas)

·         Del Rio, Texas

·         Ft. Lauderdale, Fla.

·         Houston (with locations in Beaumont and Livingston, Texas)

·         Irving, Texas (with a location in Sherman, Texas)

·         Jacksonville, Fla.

·         Largo, Fla. (with a location in New Port Richey, Fla.)

·         Lawton, Okla. (with locations in Altus and Chickasha, Okla.)

·         McAlester, Okla.

·         Melbourne, Fla. (with a location in Orlando, Fla.)

·         New Braunfels, Texas – two providers (with locations in Kerrville, Pearsall, San Antonio, and Victoria, Texas)

·         Oklahoma City (with locations in Clinton, Enid, Norman, Shawnee, and Stillwater, Okla.)

·         Port St. Lucie, Fla. (with a location in Vero Beach, Fla.)

·         Pryor, Okla.

·         Royal Palm Beach, Fla.

·         San Angelo, Texas

·         Sarasota, Fla.

·         Steubenville, Ohio

·         Tampa, Fla.

·         The Villages, Fla. (with a location in Alachua, Fla.)

·         Topeka, Kan. 

·         Tulsa, Okla. (with locations in Bartlesville, Grove, Okmulgee, Tahlequah, and Vinita, Okla.)

·         Woodward, Okla.


With this star rating, Carter Healthcare is able to distinguish itself from other providers across the country. The national average rating for agencies is 3.5 stars. For more information about Home Health Compare and the quality of patient care rating system, visit


About Carter Healthcare

Since 1989, Oklahoma City-based Carter Healthcare has been a leading healthcare provider focused on delivering outcomes-based results and the highest quality of home health and hospice care, at-home medical equipment, and pharmacy services to thousands of clients in the comfort of their homes. With locations in Florida, Kansas, Missouri, Ohio, Oklahoma, Pennsylvania, Texas, and West Virginia, Carter Healthcare continues to help people live better lives. For more information, visit